At The Bug Man, Inc., we believe our first responsibility is to you, the customer. To meet that responsibility, we adhere to the standards of professional conduct in our industry set out by the National Pest Management Association (NPMA).

As a long-time recipient of the NPMA QualityPro certification for adherence to the highest standards in the pest control industry, a distinction we share with less than three percent of pest management companies throughout the nation, our customers have assurance that we take their trust seriously.

To be awarded certification as a QualityPro pest control business, a company must demonstrate to the NPMA adherence to the following standards, which are over and above state and federal regulations:

  • Submit to independent audits to ensure compliance with the QualityPro standards
  • Perform criminal background checks on employees
  • Require employee references and drug tests
  • Check employee driving history
  • Offer straightforward warranty and termite service agreement
  • Maintain an up-to-date insurance policy
  • Advertise truthfully and ethically

While these are standard practices at The Bug Man, QualityPro certifications reaffirm that customers are making the smart decision to choose us for their pest control needs. We observe rigorous adherence to these standards, and you can be assured that any employee we send to your home has been screened for use of drugs and has passed background checks for past criminal behavior and driving infractions.

We are proud to be among the three percent of businesses that have received this very special certification and while we’ve always said we won’t send someone to your home that we wouldn’t be happy to have in ours now we’ve got the certificate to prove it. Because at The Bug Man, we don’t just ask for your trust, we work hard to earn it.

Call The Bug Man today at 501-663-9464 or contact us online and you can rest assured that you’ve placed your trust in someone who’s earned it.


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